PetalMD's Online Booking Solution has only been market for a few months, but we've already made some improvements. Here are three new features.
1. Send instructions or documents with reminders
Do certain appointments require the patient to receive instructions or fill out forms? Don't waste time in the clinic - have your patients read and complete documents before leaving the house. With this new feature, you can add instructions and documents to patient reminders according to the type of appointment.
2. Give your patients the option to confirm electronically
This new feature allows your patients to send appointment confirmations from a cell phone, PC, or via text messaging. Boost patient involvement to cut down on appointment no-shows.
A new visual indicator turns blue to alert you that a patient has seen a reminder and texted a confirmation.
Clinic personnel can indicate whether a patient was on time, late or did not show up for an appointment. This option makes it possible to gather statistics on patient behavior that can be used to generate detailed reports.
You can also personalize appointment status reports - by nothing that a patient is being triaged, for exemple. Would you like to withdraw the cancellation option on reminders after a certain period of time? This is where you can make any such adjustments.
3. Save time with our more user-friendly interface
The appointment booking window has been updated for easier navigation. Patient information can now be viewed and changed directly from the health professional's schedule, which eliminates the need to go back and forth between the schedule and the patient's profile page.