--- title: How to Select an Online Patient Booking System? description: With pressures from physicians, patients and the government, managing a clinic can be challenging. What should your clinic focus on? The answer is technology. image: https://blog.petal-health.com/hubfs/Imported_Blog_Media/patient-online-booking-confirmation2.png --- [![PetalMD-logo-coul_RGB](https://blog.petal-health.com/hubfs/_PetalMD_Sept2018/Logos/PetalMD-logo-coul_RGB.svg "PetalMD-logo-coul_RGB")](https://www.petalmd.com/?hsLang=en) [![Request a Demo](https://no-cache.hubspot.com/cta/default/2577840/5eb73b37-d158-43af-8ba3-9c11af7233b7.png)](https://cta-redirect.hubspot.com/cta/redirect/2577840/5eb73b37-d158-43af-8ba3-9c11af7233b7) [![Logo Petal](https://blog.petal-health.com/hubfs/GUEPARD-petal_officiel-logo-mark-full-color-rgb.svg "Logo Petal")](https://www.petal-health.com/en-us?hsLang=en) # How to Select an Online Patient Booking System? March 23, 2016 | By [Guillaume Blanchard, Healthcare Technology Advisor](https://blog.petal-health.com/author/guillaume-blanchard-healthcare-technology-advisor) ![](https://blog.petal-health.com/hubfs/Imported_Blog_Media/patient-online-booking-confirmation2.png) With pressures from physicians, patients and the government, managing a clinic can be challenging. The use of various processes doesn’t help. What should your clinic focus on? Where do you turn for help? The answer is technology. ## Integrated Scheduling Software is Your Solution First of all, what is it? Integrated scheduling solutions are **web-based software that synchronize patient appointments with physician availabilities**. They include portals for administrators to configure and manage schedules and an online booking portal for patients. 1. **Satisfy your patients** - provide them with 24/7 online access to book appointments at your clinic, while receiving notifications and reminders. 2. **Keep physicians and staff happy** - reduce time-consuming tasks for staff triaging patients in regards to their appointments and offer your physicians the schedule they want. 3. **Keep the clinic running smoothly** - reduce paperwork, inefficiencies related to manual appointment management, and reduce operating costs. 4. **Comply with government targets and regulations** - comply with privacy and security regulations and meet government targets regards to waiting time and attendance rate. ![Patient Online Booking Software](https://blog.petal-health.com/hubfs/Imported_Blog_Media/patient-online-booking-confirmation2.png)   ## Signs That Your Clinic Needs Online Booking - You **need to hire more staff** to keep up with the number of incoming calls - Your **patients are complaining** about the wait-time for booking an appointment over the phone - **Scheduling errors** have occurred at your clinic - You have a hard time **meeting or maintaining an 80% or more attendance rate** - You’re looking for ways to run your clinic efficiently and **reduce costs** To assist you in choosing a patient booking solution, our CEO, Patrice Gilbert, has partnered with Isabelle Girard, President of Plakett, to author a **whitepaper** titled: [How to Select an Online Patient Booking Solution](https://blog.petal-health.com/en-ca/select-online-patient-booking?hsLang=en). 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[Read More](https://blog.petal-health.com/online-appointment-booking-for-specialized-clinics?hsLang=en) #### [PetalMD at Pri-Med Canada 2017](https://blog.petal-health.com/petalmd-at-pri-med-canada-2017?hsLang=en) PetalMD will be at [Pri-Med Canada](https://www.pri-med.ca/) for a second year in a row from May 10 to 13. With nearly 4,000 healthcare... [Read More](https://blog.petal-health.com/petalmd-at-pri-med-canada-2017?hsLang=en) #### [3 new features for PetalMD’s Online Booking Solution](https://blog.petal-health.com/3-new-features-for-petalmds-online-booking-solution?hsLang=en) PetalMD's Online Booking Solution has only been market for a few months, but we've already made some improvements.... 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