---
title: How to Select an Online Patient Booking System?
description: With pressures from physicians, patients and the government, managing a clinic can be challenging. What should your clinic focus on? The answer is technology.
---

[Petal Blog ](https://blog.petal-health.com)

# [How to Select an Online Patient Booking System?](https://blog.petal-health.com/how-to-select-an-online-patient-booking-system)

 Written by [Guillaume Blanchard, Healthcare Technology Advisor](https://blog.petal-health.com/author/guillaume-blanchard-healthcare-technology-advisor) | 23 March, 2016

With pressures from physicians, patients and the government, managing a clinic can be challenging. The use of various processes doesn’t help. What should your clinic focus on? Where do you turn for help? The answer is technology.

## Integrated Scheduling Software is Your Solution

First of all, what is it? Integrated scheduling solutions are **web-based software that synchronize patient appointments with physician availabilities**. They include portals for administrators to configure and manage schedules and an online booking portal for patients.

1. **Satisfy your patients** - provide them with 24/7 online access to book appointments at your clinic, while receiving notifications and reminders.
2. **Keep physicians and staff happy** - reduce time-consuming tasks for staff triaging patients in regards to their appointments and offer your physicians the schedule they want.
3. **Keep the clinic running smoothly** - reduce paperwork, inefficiencies related to manual appointment management, and reduce operating costs.
4. **Comply with government targets and regulations** - comply with privacy and security regulations and meet government targets regards to waiting time and attendance rate.

 

## Signs That Your Clinic Needs Online Booking

- You **need to hire more staff** to keep up with the number of incoming calls
- Your **patients are complaining** about the wait-time for booking an appointment over the phone
- **Scheduling errors** have occurred at your clinic
- You have a hard time **meeting or maintaining an 80% or more attendance rate**
- You’re looking for ways to run your clinic efficiently and **reduce costs**

To assist you in choosing a patient booking solution, our CEO, Patrice Gilbert, has partnered with Isabelle Girard, President of Plakett, to author a **whitepaper** titled: [How to Select an Online Patient Booking Solution](https://blog.petal-health.com/en-ca/select-online-patient-booking?hsLang=en).

[View full post](https://blog.petal-health.com/how-to-select-an-online-patient-booking-system)

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